FAQ
Answers to common questions.
What we are asked most often — sorted by topic. Your question not in here? An email is enough.
Getting started
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Do I need to install anything?
No. Typewriter runs entirely in the browser — on desktops, laptops and tablets. Any current version of Chrome, Firefox, Edge or Safari is enough.
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Does it work on tablets?
Yes, on tablets with an external keyboard. An on-screen keyboard can be used as a supplement but isn’t enough for the ten-finger system.
Licences & billing
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What does Plus cost for my class?
Plus starts at €78 per year for up to 30 students. The licences page has the full price table.
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How do I pay?
By bank transfer against an annual invoice.
Privacy & security
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Where is data hosted?
In EU/EEA data centres in Germany. GDPR-compliant data-processing agreements (Art. 28) are in place.
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What happens to data of students who leave the school?
Data is anonymised or deleted after the statutory retention period. In the Plus version the licence seat is freed immediately.